Shipping Policy
At The Happiest Event, we carefully prepare each custom order to ensure it arrives safely and beautifully. Below are the details of our shipping process.
1. Processing Time
Each item is handcrafted and made to order.
- Standard processing time: 3–7 business days
- For large or complex orders, additional time may be required.
You’ll receive a confirmation email once your order has shipped.
2. Shipping Methods & Rates
We ship via [USPS / UPS / FedEx], depending on the order size and destination.
- Domestic (U.S.): Estimated delivery in 2–5 business days after dispatch
- Shipping rates are calculated at checkout based on your location and order weight.
3. Free Shipping
We offer free standard shipping on U.S. orders over $75 (before tax and after discounts).
4. International Shipping
Currently, we only ship within the United States.
(If you plan to offer international shipping later, we can update this section.)
5. Order Tracking
Once your order is shipped, you’ll receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear.
6. Delays & Lost Packages
We are not responsible for delays caused by:
- Carrier issues
- Weather conditions
- Incorrect shipping addresses provided by the customer
If your package is marked as delivered but you haven’t received it, please contact the carrier directly. Unfortunately, we cannot issue refunds for lost or stolen packages.
7. Address Accuracy
Please double-check your shipping address at checkout.
Orders shipped to incorrect addresses are the responsibility of the buyer.
8. Shipping Questions?
Contact us anytime at contact@thehappiestevent.com. We’re happy to help!